Policies

1. Your session starts on your scheduled time.
2. Silence your phone and limit your talking in the spa.
3. Let us know of any health issues you are having.
4. Full hands on sessions.  ex. 60 minutes, you get 60 minutes hands on.
5. Tom Relax therapists provide modest draping to ensure the safety, comfort, and privacy of each client.
6. You must cancel 24 hours BEFORE your appointment and do not have to have a reason for canceling.
7. If you cancel WITHIN 24 hours then you must reschedule the same appointment.
8. You only get 2 reschedules until we prefer you to be a walk-in client.